System Planning, Design and Deployment Services
Defining your requirements
We work with your organisation to ensure all users' requirements for your ViTA communications solution are identified and fully documented.
ViTA provides all the information you need to choose the solution best suited to your organisation, ensuring you can proceed with confidence.
As part of this process we can also conduct a full site survey to determine the suitability of current sites.
Coverage survey and analysis
Our experienced field engineers can conduct on-site measurements, enabling us to design our systems utilising advanced mapping and prediction tools - giving you the confidence that you can reach your staff when you need to.
System deployment
Based on your specifications and our experience, ViTA can design and deploy a radio solution into most countries throughout the world. This includes complete system building (including the integration of third party or legacy equipment), full system testing and on-site commissioning. If you already have preferred equipment and service providers, we can work in partnership with them.
Project management
To ensure minimal disruption to your business we offer a full project management service - including purchasing of third party items, acceptance testing and on-site commissioning.
Support Services
Radio communications solutions can be a significant investment. ViTA offers a comprehensive range of support services, to ensure you can gain the maximum benefit from your system.
Range of Support Services
Through our worldwide network of ViTA support centres and qualified partners, we offer support services including:
- Supply of replacement equipment
- Repair services
- Emergency on-site support
- Full remote system monitoring.
ViTA can offer you guaranteed response and repair times for both network and subscriber equipment, depending on the performance you require from your communications system.
Support Contracts
ViTA exclusive and customised support contracts can be tailored to meet your specific needs.
We can either work with you directly or via your local support services provider to ensure you have the peace of mind that if something goes wrong, you will get a fast, efficient response.
Online Support
ViTA offers a range of customer support and technical resource material for our products, including user documentation, service documentation and programming software.
The range of content and tools available through our support website depends on your login access level. Contact ViTA Technical Support for more information about logins and access levels.
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